BluBey covers the repair or replacement of items sold on our site within 365 days of purchase if one of the covered damages should occur. If the item that needs to be repaired/replaced is out of stock or discontinued, BluBey reserves the right to offer a store credit for an amount equal to the purchase price after the item is returned to BluBey.

While it's not common for damages or defects to happen, you can be happy to know that we will do everything possible to rectify the situation!

The following types of damages are covered by this warranty:

• Stones falling out
• Defective/broken clasps
• Cracked enamel (not caused by mistreatment or accidents)

The following types of damages are NOT covered as they are considered normal wear and tear:

• Bent bands
• Scratches
• Oxidation

Please report damages as soon as possible. Damaged items MUST be sent into BluBey for inspection prior to replacement. If the item is missing, BluBey cannot offer a replacement. For repairs, please see instructions below.

Please note that many of our stones are natural and may feature inclusions such as small cracks, imperfections or variations in color are considered normal and not damage. Particular examples include moonstone, opals, fluorites, labradorites.

This warranty is nullified if the item has been modified by a third party.